Applying a user-centered design approach to the Reinvented Toilet development process

STeP or Partner: STeP
Country of focus: Global
Published date: October 2016

Brief description:

One approach that STeP believes will increase the success rate of sanitation technology deployment is implementing user-centered design (UCD) throughout the technology development and commercialization process.

Key topics:

  • User-centered design approach
  • Stakeholder perspective surveys
  • User experience research
  • Value drivers and customer segmentation